Privacy Policy

Last updated: 14 July 2026

This document is a general template provided for informational purposes only. It is not legal advice and should be reviewed and adapted by a qualified legal professional before being published or relied upon.

Introduction

MFlows ("MFlows", "we", "us", or "our") operates the website at https://mflows.online and provides mobile application and website development services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us about our services.

By using our website or submitting information to us, you agree to the collection and use of information in accordance with this policy. If you do not agree with our practices, please do not use our website or provide us with your information.

Information We Collect

We collect information that you provide to us directly and information that is gathered automatically as you use our website.

Information you provide

When you complete our contact form or otherwise reach out to us, we may collect the following personal information:

Name – so we can address you correctly.
Email address – so we can respond to your enquiry.
Phone number – if you choose to provide one, so we can follow up.
Message content – any details you include about your project or question.

Information collected automatically

When you visit our website, we may automatically collect usage data such as your browser type, device information, referring pages, pages viewed, and general interaction data. Some of this information is collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect for legitimate business purposes, including to:

Respond to your enquiries and provide the services you request;
Prepare quotes, proposals, and project documentation;
Communicate with you about your project or our services;
Operate, maintain, and improve our website and its performance;
Analyse usage trends to enhance user experience;
Comply with legal obligations and protect our legal rights.

Cookies and Tracking

Our website uses cookies and similar technologies to enable core functionality, remember your preferences, and understand how visitors use the site. You can control cookies through your browser settings and our consent banner. For full details, please read our Cookies Policy.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the limited circumstances described below:

Service providers – trusted third parties who help us operate our website and deliver our services (for example, hosting or email providers), under confidentiality obligations.
Legal requirements – where required by law, regulation, legal process, or an enforceable governmental request.
Business transfers – in connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards.

Data Security

We implement reasonable technical and organisational measures designed to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we take reasonable steps to delete or anonymise it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

Access the personal information we hold about you;
Correct inaccurate or incomplete information;
Delete your personal information, subject to legal exceptions;
Object to or restrict certain processing of your information.

To exercise any of these rights, please contact us using the details below. We will respond to legitimate requests within a reasonable timeframe.

Third-Party Links

Our website may contain links to third-party websites or services that we do not operate. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any external sites you visit.

Children's Privacy

Our website and services are not directed to children under the age of 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at hello@mflows.online.